FileAlchemy Help Center

Find answers, get support, and master file manipulation

PDF Tools

Learn how to edit, convert, and manipulate PDF files.

Explore PDF Help

File Conversion

Discover tips for seamless file format conversions.

Learn Conversion Tricks

AI Image Editor

Master AI-powered image editing techniques.

Explore AI Editing

Account Management

Manage your FileAlchemy account and settings.

Manage Account

Security & Privacy

Learn about our security measures and privacy policies.

Explore Security

Billing & Subscriptions

Get help with payments and subscription management.

Billing Support

Frequently Asked Questions

How do I reset my password?

To reset your password, click on the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions to create a new password.

What file formats does FileAlchemy support?

FileAlchemy supports a wide range of file formats, including PDF, DOC, DOCX, JPG, PNG, and many more. Check our file converter page for a complete list of supported formats.

Is my data secure when using FileAlchemy?

Yes, we take data security seriously. We use industry-standard encryption and security measures to protect your files and personal information. Your files are automatically deleted from our servers after processing.

Can I use FileAlchemy on my mobile device?

Absolutely! FileAlchemy is fully responsive and works on all modern mobile devices. You can access our tools through your mobile browser or download our mobile app for iOS and Android.

How do I cancel my subscription?

To cancel your subscription, log in to your account, go to the "Billing" section, and click on "Cancel Subscription." Follow the prompts to complete the cancellation process. If you need assistance, please contact our support team.