FileAlchemy Policies

Privacy Policy

Last updated: 19/09/2024

1. Introduction

Welcome to FileAlchemy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://filealchemy.co.uk and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information. We also collect information automatically when you visit our website, including:

  • Usage details (IP address, browser type, pages visited, etc.)
  • Device information
  • Location data
  • Cookies and similar technologies

3. How We Use Your Information

We use personal information collected via our site for a variety of business purposes described below:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you provide it

4. Disclosure of Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Other Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Data Protection Rights Under The GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. FileAlchemy aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: admin@filealchemy.co.uk
  • By visiting this page on our website: https://filealchemy.co.uk/contact
  • By phone number: +44 (0) 123 456 7890

This privacy policy was created to comply with UK data protection laws, including the Data Protection Act 2018 and the UK GDPR. We are committed to upholding the principles of data protection as outlined in these regulations.