FileAlchemy - Frequently Asked Questions

What is FileAlchemy?

FileAlchemy is a comprehensive online platform that offers a wide range of file manipulation tools, including PDF editors, file converters, and AI-powered image editing capabilities. Our goal is to simplify the process of working with various file formats, making it easy for users to transform and enhance their digital content.

Is FileAlchemy free to use?

FileAlchemy offers both free and premium services. Many of our basic tools are available for free with some limitations. For advanced features, higher usage limits, and ad-free experience, we offer premium subscription plans. Check our pricing page for detailed information on our plans and their features.

How secure are my files when I use FileAlchemy?

At FileAlchemy, we take your privacy and data security very seriously. All file transfers are encrypted using SSL/TLS protocols. We do not store your files on our servers longer than necessary to complete the requested operations, and they are automatically deleted after processing. For more details, please refer to our Privacy Policy.

What file formats does FileAlchemy support?

FileAlchemy supports a wide range of file formats, including but not limited to PDF, DOCX, XLSX, PPTX, JPG, PNG, GIF, MP3, MP4, and many more. Our file converter tools allow you to convert between various formats. For a complete list of supported formats, please check the specific tool you're interested in using.

How does the AI Image Editor work?

Our AI Image Editor uses advanced machine learning algorithms to enhance and manipulate images. It can perform tasks such as background removal, object detection, color correction, and style transfer. The AI analyzes the image content and applies the requested changes while maintaining image quality. Note that some AI features may require a premium subscription.

Can I use FileAlchemy on my mobile device?

Yes, FileAlchemy is designed to be responsive and works on various devices, including smartphones and tablets. You can access our tools through your mobile web browser. We're also working on dedicated mobile apps for iOS and Android to provide an even better mobile experience in the future.

What if I need help or have a specific question?

If you need assistance or have a question that's not answered here, please visit our Support page. You can also contact our customer support team via email or live chat. We're here to help and usually respond within 24 hours on business days.